Privacy Policy
LZGN GROUP LIMITED
Effective Date: 13 November 2026
Last Reviewed: 13 November 2026
Version: 1.0
1. Introduction
LZGN Group Limited ("LZGN", "the Company", "we", "us" or "our") is committed to protecting the privacy, confidentiality and personal information of individuals who visit our website, contact our organisation, enquire about our services or communicate with us regarding employment opportunities.
We recognise the importance of maintaining public confidence and ensuring that personal information is collected, processed, stored and handled in a lawful, fair, transparent and secure manner.
This Privacy Policy explains how we collect and use personal information, the legal grounds upon which we process that information, how long it is retained, with whom it may be shared and the rights available to individuals under UK data protection legislation.
This policy applies to personal information processed through our website and associated website enquiries, correspondence, recruitment enquiries and marketing communications.
Certain operational security services may involve additional data processing activities governed by separate privacy notices, contractual arrangements or operational policies.
2. Data Controller Information
For the personal information covered by this policy, the data controller is:
LZGN Group Limited
Company Registration Number: 17500396
Registered in England and Wales.
Registered Office:
66 Paul Street
London
EC2A 4NA
United Kingdom
Email: info@lzgngroup.co.uk
Telephone: 07346 817511
Information Commissioner's Office Registration Reference: ZC294259
For all privacy-related enquiries, requests regarding personal information or concerns about how your information is handled, please contact us using the email address above.
3. Applicable Data Protection Legislation
LZGN Group Limited processes personal information in accordance with applicable UK data protection legislation, including:
The UK General Data Protection Regulation (UK GDPR).
The Data Protection Act 2018, as amended.
The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), as amended.
Relevant provisions of the Data (Use and Access) Act 2025, where applicable.
We aim to uphold the data protection principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality and accountability.
4. Personal Information We Collect
4.1 Website Contact Forms
When you submit an enquiry through our website, we collect the personal information that you choose to provide through the contact form.
This may include:
Full name.
Company or organisation name.
Email address.
Telephone number.
Details of your message, enquiry or request.
We use this information to identify the nature of your enquiry, communicate with you, assess your requirements and provide relevant information about our services.
4.2 Direct Email and Telephone Communications
When you communicate with LZGN Group Limited by email or telephone, we may process the contact details you provide and the contents of communications necessary to address your enquiry.
This may include correspondence about prospective business relationships, requests for quotations, security requirements and follow-up communications.
4.3 Recruitment Enquiries
Individuals interested in employment or other opportunities with LZGN Group Limited may contact us by email.
Where applicants voluntarily provide employment-related information, this may include:
Name and contact details.
Curriculum vitae or employment history.
Professional qualifications and training.
Relevant security industry licensing information.
Other information included in an employment enquiry or application.
Recruitment information is used to assess applications, communicate with applicants and consider suitability for available opportunities.
Any additional processing required for formal recruitment, identity verification, right-to-work checks or regulated security positions should be explained through appropriate recruitment privacy information.
Applicants should avoid providing unnecessary sensitive personal information in initial correspondence.
4.4 Marketing Communications
We may process relevant business contact information to provide information about our services, respond to requests for marketing information, follow up with prospective clients and distribute marketing newsletters where legally permitted.
The collection and use of such information will be subject to the applicable requirements of UK GDPR and PECR.
4.5 Technical Website Information
Our website is provided using services supplied by IONOS.
Technical information may be processed as part of the operation, availability and security of the website. Depending on the website configuration, this may include internet protocol (IP) addresses, device or browser information, access times, diagnostic information and website request information.
The precise categories of technical information, analytics and website tracking services will be confirmed following a review of the live website and its IONOS configuration.
5. Purposes and Lawful Bases for Processing
LZGN Group Limited only processes personal information where there is an appropriate lawful basis under Article 6 of the UK GDPR.
Processing activity
Purpose
Lawful basis
Website enquiries
Responding to messages and assessing service requirements
Legitimate interests or steps prior to entering a contract, as applicable
Business correspondence
Maintaining communications and responding to prospective clients
Legitimate interests or pre-contractual steps, as applicable
Recruitment enquiries
Receiving and assessing prospective applications
Legitimate interests or pre-contractual steps, as applicable
Marketing newsletters
Sending promotional communications
Consent or legitimate interests where appropriate and permitted by PECR
Legal and regulatory obligations
Meeting applicable legal requirements
Legal obligation
Website and information security
Protecting our website, systems and communications
Legitimate interests or legal obligation, as applicable
Where we rely on legitimate interests, those interests may include operating and developing our business, managing enquiries, communicating with potential clients, conducting appropriate recruitment activities, and protecting our systems and information.
We will consider whether our interests are overridden by the rights and freedoms of the individuals concerned.
Where processing is based on consent, you may withdraw that consent at any time.
The lawful basis for particular marketing and technical processing activities will be finalised against the actual systems and processes used by LZGN Group Limited.
6. How We Handle Website Enquiries
Contact form submissions made through our website are directed to the official LZGN Group Limited email inbox.
Enquiries are handled by the Company Director and authorised employees who require access to the information for legitimate business purposes.
Information received through these enquiries may be used to:
Respond to questions about our services.
Understand the security requirements of prospective clients.
Provide requested information or quotations.
Arrange further discussions regarding potential services.
Follow up on enquiries where appropriate.
Maintain records of previous communications.
We do not treat the submission of a general enquiry as automatic consent to receive unrestricted marketing newsletters.
7. Marketing and Newsletters
LZGN Group Limited may communicate with prospective and existing business contacts about services, company developments and relevant business opportunities.
Marketing communications will be undertaken in accordance with UK GDPR and PECR.
Where prior consent is required, we will obtain appropriate consent before sending marketing communications.
Different requirements may apply to corporate subscribers and individual subscribers, including sole traders and certain partnerships.
Where we process personal information for legitimate-interest marketing, we will assess whether that processing is appropriate and respect applicable objections and opt-out requests.
Individuals may unsubscribe or object to direct marketing at any time by contacting:
Marketing emails will identify LZGN Group Limited and provide a valid means of opting out.
Where consent is withdrawn or an objection is made, we may retain limited information in a suppression record to ensure that further unwanted marketing communications are not sent.
8. Recruitment and Employment Enquiries
Personal information submitted by prospective employees is handled for legitimate recruitment-related purposes.
Access is limited to individuals authorised to consider or administer relevant employment opportunities.
Recruitment information will not be used for unrelated marketing purposes solely because an individual has contacted us about employment.
Where a formal recruitment process involves additional checks or the processing of sensitive information, applicants will be provided with appropriate further privacy information where required.
9. Data Security
LZGN Group Limited takes the security of personal information seriously.
We use organisational and technical measures designed to reduce the risk of unauthorised access, disclosure, alteration, loss or misuse of personal information.
Confirmed measures include:
Restricted access to personal information.
Access limited to the Director and authorised personnel.
Multi-factor authentication for relevant accounts and systems.
Access to information is provided only where reasonably necessary for legitimate business activities.
Security procedures and access permissions should be reviewed as the business develops.
While reasonable and proportionate steps are taken to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Disclosure and Sharing of Personal Information
Personal information may be accessed by the Director and authorised employees of LZGN Group Limited for legitimate business purposes.
Where necessary, personal information may also be processed by service providers supporting the operation of our website and business communications.
Our website is provided through IONOS, which is relevant to the hosting and technical operation of the website.
Any additional service providers, including email providers, analytics services, newsletter platforms or other technical processors, will be identified or appropriately described once confirmed.
Personal information may also need to be disclosed where required by law or in response to a valid legal obligation.
We do not disclose personal information to unrelated third parties for their own marketing purposes without an appropriate lawful basis.
Where third parties act as processors on our behalf, we will ensure that appropriate contractual and data protection arrangements are in place where required.
11. International Data Transfers
Some technology and communications services may involve the processing or access of information outside the United Kingdom.
LZGN Group Limited will review the location of relevant providers and any international transfers associated with its website, email and marketing systems.
Where restricted international transfers take place, we will ensure that an appropriate transfer mechanism or lawful exception applies, where required.
The identity of relevant destination countries, service providers and transfer safeguards must be confirmed before this section is finalised for publication.
12. How Long We Keep Personal Information
We do not retain personal information for longer than is necessary for the purposes for which it was collected, subject to applicable legal, regulatory and operational requirements.
12.1 General Website Enquiries
General website enquiries that do not result in an ongoing business relationship will ordinarily be retained for up to 12 months from the last relevant communication.
After this period, information will be securely deleted or otherwise appropriately disposed of, unless there is a legitimate and lawful reason for continued retention.
12.2 Business Relationships
Where an enquiry develops into a commercial relationship, information may be subject to separate contractual, accounting, regulatory or legal retention requirements.
12.3 Recruitment Information
Recruitment correspondence and application information will be retained only for an appropriate and necessary period.
The recruitment retention period will be confirmed before publication of the final policy.
12.4 Marketing Information
Marketing contact information will be retained while there is a valid and applicable lawful basis for its continued use.
Consent withdrawals and marketing objections will be respected, and limited suppression records may be retained where necessary to prevent further unwanted communications.
12.5 Legal Requirements and Disputes
Information may be retained for longer where necessary to comply with a legal obligation, establish or defend legal claims, or address an ongoing dispute.
Retention periods will be reviewed periodically.
13. Cookies and Similar Technologies
Our website is provided through IONOS and may use cookies or comparable storage and access technologies.
Such technologies can support website operation, security, functionality, visitor preferences or statistical analysis.
Different legal requirements apply depending on the purpose and operation of a particular technology.
Where a technology requires consent under PECR, it will not be activated before the required consent has been obtained.
Where a statutory exception applies, we will provide the necessary information and any applicable means of objecting.
A review of the live website is required to confirm which cookies, analytics tools and other tracking technologies are active.
Full details will be provided through our Cookie Policy or website cookie information, including applicable consent and objection controls.
14. Your Data Protection Rights
Under UK data protection legislation, individuals have a number of rights relating to the processing of their personal information.
Depending on the circumstances and applicable legal conditions, these include:
Right to be informed: The right to receive clear information about the collection and use of personal data.
Right of access: The right to request access to personal data held about you.
Right to rectification: The right to request correction of inaccurate or incomplete personal information.
Right to erasure: The right to request deletion of personal information in qualifying circumstances.
Right to restrict processing: The right to request restriction of processing in applicable circumstances.
Right to data portability: The right to receive certain personal information in a structured, commonly used and machine-readable format where the relevant conditions are met.
Right to object: The right to object to certain processing activities, including processing based on legitimate interests.
Rights relating to automated decision-making: Relevant protections where qualifying solely automated decisions are made.
Not every right applies in every circumstance. The applicable conditions and exceptions depend on the processing involved.
Your Right to Object to Direct Marketing
You have the right to object at any time to the processing of your personal information for direct marketing purposes.
Where you exercise this right, we will stop processing your personal information for those direct marketing purposes.
Requests can be submitted to:
We will respond to valid data protection requests within the timescales required by applicable law, ordinarily within one calendar month, subject to permitted extensions where appropriate.
15. Withdrawal of Consent
Where LZGN Group Limited relies on consent to process personal information, individuals may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing undertaken before consent was withdrawn.
To withdraw consent, contact:
16. Providing Personal Information
Information requested through our contact form is used to allow us to identify, understand and respond to your enquiry.
Providing information through the general website contact form is voluntary.
However, if necessary contact details or relevant enquiry information are not provided, we may be unable to respond effectively or provide the information requested.
Submitting a website enquiry does not, by itself, establish a contractual relationship with LZGN Group Limited.
17. Automated Decision-Making and Profiling
This website Privacy Policy is intended to cover the enquiries, communications and recruitment activities described above.
Confirmation is required as to whether any website marketing, recruitment or other connected systems undertake automated decision-making or profiling that must be disclosed under data protection law.
Where any qualifying automated decision-making is introduced, we will provide the additional information required by applicable legislation.
18. Information Concerning Other Individuals
Visitors should avoid submitting unnecessary personal or sensitive information about third parties through general website enquiry forms.
Where we receive personal information relating to another individual, we will assess our responsibilities and process that information only where there is a lawful basis for doing so.
19. External Websites and Third-Party Links
Our website may provide links to third-party websites or external online resources.
Third-party organisations are responsible for their own privacy practices and data processing activities.
We encourage visitors to review the privacy notices of external websites before submitting personal information.
This Privacy Policy does not govern the independent processing activities of unrelated third-party website operators.
20. Information Commissioner's Office
LZGN Group Limited is registered with the Information Commissioner's Office.
ICO Registration Reference: ZC294259
If you have a concern regarding how your personal information has been handled, we encourage you to contact us so that we can investigate and address the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office.
Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
We will cooperate with relevant regulatory requirements and lawful investigations.
21. Changes to This Privacy Policy
LZGN Group Limited may review and update this Privacy Policy to reflect changes in legislation, regulatory guidance, business operations, website functionality or personal information processing practices.
Any revised version will be published on our website with an updated review or effective date.
Where changes require additional notification or consent, we will take the appropriate steps.
22. Contact Us
For questions, concerns, requests or complaints relating to privacy and personal information, please contact:
LZGN Group Limited
66 Paul Street
London
EC2A 4NA
United Kingdom
Email: info@lzgngroup.co.uk
Telephone: 07346 817511
ICO Registration Reference: ZC294259
© 2026 LZGN Group Limited. All rights reserved.